Privacy Policy
Last updated: January 2026
Introduction
At Guidonio SpA ("we", "our" or "the Company"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website guidonio.com and our real estate crowdlending services.
Data We Collect
We may collect the following types of information:
- Personal identification information: name, email address, phone number, postal address.
- Financial information: data necessary to process investments and comply with financial regulations.
- Technical information: IP address, browser type, operating system, cookie data.
- Usage information: pages visited, time spent, interactions with the site.
Use of Your Data
We use your personal data to:
- Provide and improve our real estate crowdlending services.
- Communicate with you about investment opportunities and project updates.
- Comply with legal and regulatory obligations in Chile.
- Send marketing communications (with your consent).
- Analyze site usage to improve user experience.
Data Protection
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, or alteration. This includes SSL encryption, firewalls, and strict access controls.
Data Sharing
We do not sell your personal data. We may share information with:
- Service providers who help us operate our business.
- Regulatory authorities when required by law.
- Professional advisors (lawyers, accountants) under confidentiality obligations.
Your Rights
In accordance with Chilean Law No. 19,628 on Protection of Private Life, you have the right to:
- Access your personal data that we hold.
- Request correction of inaccurate data.
- Request deletion of your data.
- Withdraw your consent for data processing.
- File a complaint with the competent authority.
Data Retention
We retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by Chilean law. Financial records are kept for a minimum of 6 years in accordance with applicable regulations.
Contact
To exercise your rights or make inquiries about this policy, contact us at:
Email: privacy@guidonio.com
Av. Apoquindo 4501: Av. Apoquindo 4501, Las Condes, Santiago, Chile